FAQs
Welcome to our Furniture FAQ Page
Q: What materials are used in your furniture?
A: We use a range of high-quality materials including solid wood, metal, leather,
and premium fabrics to ensure durability and luxury in every piece.
Q: How can I care for my new furniture?
A: Each piece comes with specific care instructions,
but generally, we recommend regular dusting, avoiding direct sunlight, and using appropriate cleaning products.
Q: What is your return policy?
A: Customers can return items within 14 days of receipt, provided they are in original condition and packaging.
Please refer to our Return Policy page for more details. If you need to request a refund or return, please contact us for a return address and more information.
Q: Do you offer a warranty on your products?
A: Yes, all our products come with a standard warranty.
The warranty period varies by product, so please check the individual product pages or contact us for more information.
Q: How long does delivery take?
A: Delivery typically takes 3-5 business days within the UK.
This can vary per product. For more information on shipping times and costs, please visit our Shipping Policy page.
Q: Can I track my order?
A: Yes, once your order has been dispatched,
you will receive a confirmation email with tracking information.
Q: What payment methods do you accept?
A: We accept various payment methods including
credit/debit cards, PayPal, and bank transfers. All payments are securely processed.